Sage Link Integration now extended to Sage 200

Thu, 22 Mar 2012 16:17:35 GMT

Benefits of generating the invoices in WiredContact include getting your invoices out a lot faster, shorter payment cycles and more visibility of the financial status of a client within your organisation.

Seeit on youtube http://www.youtube.com/watch?v=GYHdbKvdnLs&feature=youtu.be

Your Accountants will like that they retain control whilst the sales people can see their pipeline building up a lot faster.

The arrangement is non intrusive so data integrity is not compromised.

Click to Call and Voice Recording from WiredContact

Tue, 28 Feb 2012 11:03:00 GMT

If this is of interest to your organisation email support@wiredcontact.co.uk for details

Faxing from WiredContact

Thu, 09 Feb 2012 14:26:11 GMT

Sending a fax to a lookup of a single contact is as simple as sending an email.

Based upon a feature request we have launched the faility to send faxes from within WiredContact with the same ease as sending an email.

You can read about it hear http://www.wiredcontact.co.uk/Solutions_FAX_messaging_from_CRM.htm

Please call the UK office for details on 020 8099 3032

Self Service Customer Portal

Tue, 24 Jan 2012 09:33:30 GMT

Every client who wants a customer self service portal will require something totally unique to their business model.

The WiredContact Customer Portal can be configured to display only what you want and to allow either read only access to certain fields and the ability to update certain fields. The Portal can be integrated with existing data sources in a controlled compliant manner.

Give the London Office a call if this could help your business
http://wiredcontact.co.uk/products_customer_portal.htm

SMS Messages from WiredContact

Mon, 07 Nov 2011 15:04:00 GMT

See http://www.wiredcontact.co.uk/Solutions_SMS_text_messaging_from_CRM.htm

Achieved through your browser by simply clicking on the mobile phone number of the contact record, this opens a panel and you write the text you want to send.

Templates can be created and sent to an entire lookup in much the same way you would send a mass email or a mailshot.

Example of how to use SMS Text Messages

Confirm Appointments and Deliveries
Premium rate information services - send 91065 to XXXXX.XXXXXX to enter the competition calls charged at £ whatever per message you will need to comply with regulations from PhonePayPlus
Premium rate information services - send the part Number or invoice number to XXXXX.XXXXXX and we send back the stock availability - calls charged at £ whatever per message you decide.
Confirm an appointment by pulling the day, the date, the Regarding and the time from the activity table.
Text a lookup of prospect with a special offer using Call me now "+442080993032" in the message

Internet Explorer 9

Wed, 23 Mar 2011 11:16:00 GMT

Internet Explorer 9 - There are a number of issues with Internet explorer 9 that is not impacting everyone, this includes slow running pages, and images not showing. We are keen to resolve these so please delay where possible upgrading to IE9

If you are using Chrome and Firefox under certain conditions you can also experience abnormalities. We reccomend Internet Explorer upto version 8 at this time.

Export any field you want instantly

Thu, 03 Mar 2011 18:35:22 GMT

Available at no charge to all Clients in the Annual maintenance program, this neat enhancement appears within the Reports section can be seen at http://demos.wiredcontact.com then log in and go to reports, select Contact report, at the top of the panel you get a drop down of available reports go to the bottom of the list and select Export. £10 to anyone who cannot work it out from there - offer valid to anyone able to use a mouse who has been trained in how simple WiredContact Enterprise can be.

New Reports for WiredContact

Thu, 23 Dec 2010 17:49:01 GMT

New reports are now available for WiredContact Enterprise, if you are hosted by us and want to see if they would be of interest please see an example at http://demos.wiredcontact.com if you like them please send an email to support@wiredcontact.co.uk and you can have them.

If you are not hosted by us and want them please email us as the same address and we will contact to you make arrangements

WiredContact on your IPhone

Fri, 17 Dec 2010 13:51:56 GMT

To reflect the growing popularity of the Iphone the team at WiredContact have reworked the layouts and features of the Version made Mobile Phones, remember you can get this for FREE anyway if you host with us.

Features include

Dial Contact from the Contact screen or from the lookup Screen
Mailmerge to a lookup on headed stationary
Read the History
Create new notes
Twitter from the App
See your Task list
Rotate in any view
Double tap to see the screen shrink or enlarge
Calendar View
Create new Contacts
Previous lookups on one tap
More to follow

How do you gain access to this ?
Self Hosted
If you are hosting WiredContact on your server then make sure you are on the latest build and login into you server with administrative access, then install the PocketPC version available from the downloads section of our website, configure it to point at the same datbase and setup permissions to the Wiredeppc directory, create a new instance of IIS pointing to this new installation. Once installed simply replace the HTML with the files we will provide, all you have to do is email support@wiredcontact.co.uk and we will send you a zip file with the new pages.

Setup your backups, manage user permissions so that only those you want have access are allowed with the correct permissions swhich could be different to the Desktop permissions. Open your Firewall to allow access.

Hosted By WiredContact
Simply ask us and we will do it all for you ;-)

We will be placing screen shots on the website here shortly http://www.wiredcontact.co.uk/products_wce_mobile_enterprise.htm

Auto Opt in and Out from emails

Wed, 01 Dec 2010 18:06:37 GMT

Opt In/Out for Email

If you want this done for you please ask by sending an email to support@wiredcontact.co.uk

When sending bulk email, you may need a mechanism to allow the email recipient to update one field on their record in the database. You would use this to allow a recipient to "Unsubscribe" or "Opt Out" of an email campaign. Or allow the recipient to easily specify a desire to participate in some program. The mechanism should only require one click, and the recipient would be shown a page that simply shows that their request was successful.

The Opt In/Out function allows you to specify up to five fields that would be used to offer the functionality specified above. You select the five fields from the Admin...Site Settings...Table Defaults...wce_contact page (though you have the ability to apply this functionality to other tables, a site would rarely be setup that allows email to other tables).

You also need to setup the external URL for your WiredContact site in the Admin...Site Settings...Misc Settings...Path/File Settings...Default Site External URL field so the URL can be constructed properly.

Once one or more fields have been selected for the Opt In/Out function, you would update an email html template (in the htmltemplates folder) to include the Opt In/Out link. Here is an example tag:

<#optout text="Click to Unsubscribe" value=N>

This would produce a link back to your WiredContact site that would update the recipients Email Opt In/Out Field to "N".

The raw URL would look like:

<a href="http://[url]/wceweb.dll?function=optinout&eid=3DthfE9aTjg9ac&value=X" target=optinout>Click to Unsubscribe</a>

You can use this URL anywhere to produce the same results, replacing the &eid=[value] with &eid=<#field field=uniqueid>, which would add the uniqueid of the contact that you were sending to.

Parameter List for <#optout>:

Value=[value] - where [value] is the value you want to update the field with.
Text=[value] - where [value] is the what to show in the link. You may use an <IMG... tag here.
Page=[value] - where [value] is the template in the root WiredContact folder that is displayed when the link is clicked.
Field=[value] - where [value] is an integer between 1 and 5. Field 1 corresponds to the 1st OptInOut field, Field 5 corresponds to the 5th one. In the raw URL, the field parameter is shown as "&x=3" for example.

Notes about the template landing page:
The default template is EmailOptInOut.html. You will need to customize this template to give the recipient a satisfying landing page. You may change the appearance of the template based on the value that you set the field to with the <#message sections. Each section has a beginning tag (<#message) and an ending tag (<#/message). The value that you set the field to immediately follows the word "message" in both the beginning and ending tags. For example, if you set the value of the field to "Yes" - then your <#message section would look like:

<#messageyes>
Message text here...
<#/messageyes>

The only message that will show will be the section that matches the field value in the url that was clicked on.

Using this with "Teams" and "Profiles" can meana record then becomes unavailable to users until it's been checked or could totally disapear from the users vuew but stay in the database so you do not re-import the record at a later date

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